First Response Mobile Services and Training has been known for an unparalleled commitment to the highest standards of medical services, medical training, and customer satisfaction.
WELCOME TO
First Response Mobile Services and Training
Contact us — start your training or schedule care
We welcome calls, emails, and visits from community members, organizations, and veterans seeking training, counseling, or hypnosis therapy. Below you will find practical information on how to reach us, how to register for classes, and what to expect when you schedule counseling or training with First Response Mobile Services and Training.
Primary contact information
Address
3602 Tecovas Springs Court, Killeen, TX 76549
Registration & Payment Information (Informational Text Below Form)
Online Registration
View scheduled public classes, dates, times, and fees directly on our website.
Phone Registration
Call
(254) 247-6054 to register, ask about upcoming courses, or request group training quotes.
Payment
Pay online or by phone. Organizational invoicing and purchase orders are available by prior agreement.
Contact Form
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What to expect when you arrive for a class
Check-in
Arrive at least 10–15 minutes early to complete registration paperwork and brief the instructor.
Identification
Bring a photo ID for certification records if requested.
Attire
Wear comfortable clothing suitable for hands-on practice; closed-toe shoes are recommended.
Materials
We provide all necessary training equipment and manikins. Participants may bring their own materials if approved in advance.
Amenities
Our training center has parking on-site. If you need special accommodations, inform us during registration.
How to schedule counseling or hypnosis therapy
Initial intake
Call our office to schedule an intake appointment. During the intake, administrative staff will collect basic information, verify insurance if applicable, and provide initial forms for completion.
Intake typically includes a brief screening of needs, a discussion of confidentiality and consent, and scheduling of the first clinical session.
Telehealth and in-person options
We offer in-person sessions at our Killeen location and telehealth sessions when clinically appropriate. Telehealth requires a private, secure location and reliable internet access.
Insurance and payment
We verify benefits on request but recommend contacting our office to confirm coverage details. Clients are responsible for co-payments and non-covered services.
Confidentiality
Counseling and hypnosis therapy are bound by confidentiality policies and HIPAA protections. Exceptions are limited to legal requirements to report risk of harm or abuse.
Directions and parking
From central Killeen
Use local navigation to 3602 Tecovas Springs Court. Free parking is available at the training center. For specific directions from Fort Cavazos or other landmarks, call our office and our staff will provide step-by-step guidance.
Accessibility
Our facility is accessible. If you need accommodations for mobility, hearing, or vision, please notify our administrative team when you register so we can prepare appropriately.
Contact form and website inquiries
If you send an inquiry via our website contact form, our staff aims to respond within one business day. For urgent training needs or immediate counseling intake, please call (254) 247-6054.
Emergency and after-hours support
If you or someone you know is in immediate danger or experiencing a life-threatening medical emergency, call 911 immediately. For mental health crises outside our business hours, please call 911 or use local crisis lines. If you are a veteran in crisis, you may dial 988 and press 1 to connect to the Veterans Crisis Line for immediate support.
Business partnerships and community outreach
We actively partner with local organizations, schools, and employers to provide tailored training and mental health programs. To discuss partnerships, bulk training, or community workshops, contact our outreach coordinator at (254) 247-6054 or via the website.
Feedback and testimonials
We welcome feedback. After classes and counseling sessions, participants may be invited to complete a brief satisfaction survey. Testimonials (with client consent) may appear in marketing materials; clients can opt out of sharing their feedback publicly.
Directions for employers and HR teams
For workforce training
Provide expected participant count, shift schedules, and required competencies. We will design a plan to deliver training with minimal workplace disruption.
For compliance documentation
We provide attendance rosters, competency sign-offs, and certification documentation for employer records.
Practical tips for first-time clients and students
Bring a list of questions
For counseling intake, prepare a short list of concerns and goals to help clinicians tailor care.
Allow time for assessments
Initial counseling sessions may be longer to gather background and create a treatment plan.
Keep certification records
For CPR and BLS, keep your certification card on file for employer documentation and renewal reminders.
Privacy, recordkeeping, and communication preferences
We maintain secure records for training and clinical services. If you prefer minimal email communication or have specific privacy preferences, inform our staff and we will accommodate your requests.
Contact for questions about policies
Limited call-to-action: To register for an upcoming class or to schedule a counseling intake